Privacy Policy for Thermic B2B – Only for B2B Users.

Last Updated: [28/10/2024]

At Thermic B2B (“we,” “us,” or “our”), we prioritize the privacy of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services. By accessing or using our website, you agree to this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information
– Contact Information: When you contact us, subscribe to our services, or request information, we may collect your name, email address, phone number, and other relevant contact details.
– Account Information: For registered users, we may collect usernames, passwords, and any other details needed to facilitate your access to and use of our services.

b. Non-Personal Information
– Technical Data: IP address, browser type, device information, operating system, and usage details, collected through cookies and similar technologies to improve our services and user experience.

c. Financial Information
– If you make purchases or use our paid services, we may collect billing and payment information.

2. How We Use Your Information

We use your information to:

– Provide, maintain, and improve our services.
– Communicate with you, respond to inquiries, and provide customer support.
– Process transactions and deliver requested services.
– Enhance website security and performance.
– Conduct research and analysis to improve user experience.
– Comply with legal obligations.

3. Sharing Your Information

We may share your information in the following situations:

– With Third-Party Service Providers: To provide certain services (e.g., payment processing, hosting, analytics) on our behalf.
– For Legal Compliance: When required by law or to protect our rights, property, or the safety of our users or others.
– In Business Transactions: In case of a merger, sale, or other business transfer, your information may be transferred.

4. Security of Your Information

We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the right to:

– Access, correct, or delete your personal data.
– Object to or restrict the processing of your data.
– Withdraw consent where data processing is based on consent.
– Data portability, in certain cases.

To exercise these rights, please contact us at sales@thermicsol.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track usage data. You can control or disable cookies through your browser settings, though some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites not operated by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any linked websites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with a new effective date. We encourage you to review this page regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@thermicsol.com